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Prerequisites
Create an AWS account
Create a Cloud9 Workspace
Installs and Configs
Create a Twitter App
Build A Social Media Dashboard
Getting Started
Architecture
Lambda Function and S3 Event Notification
Start the Tweet Streamer on EC2
Create Athena Tables
QuickSight Dashboards
Shutting Down
Conclusion
Build an AI Powered Contact Center
Overview
Create and Configure an Amazon Connect Instance
Provision remaining resources with CloudFormation
Create Contact Flows
Using the Agent Interface
Shutting Down
Build a Personal Recommendation Engine
Overview
Deploy the App
Launch Jupyter Notebook
Notebook Setup
Item-to-Item Recommendations
Personal Ranking
App Configuration
Django Framework Config
Plug in Models
Additional Campaigns
Shutting Down
Conclusion
@jrhunt
@TheNickWalsh
Github repo
Credits
Github Repo
AI Services Workshop
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AWS AI Services Workshop
> Build an AI Powered Contact Center
Build an AI Powered Contact Center
Prerequisites for the Workshop
Sign up for an
AWS account
Workshop Roadmap
Overview
Create and Configure an Amazon Connect Instance
Provision remaining resources with CloudFormation
Create Contact Flows
Using the Agent Interface
Shutting Down